Team

Dr. Walters (she/her) has worked in consulting for over a decade. She is an Assistant Professor at NYU's Grossman School of Medicine and a Visiting Professor at the University of California San Francisco. She has an unwavering commitment to equity and is dedicated to providing personalized solutions for her clients. 

Juliet Flam-Ross (she/her) is a researcher based in Portland, Oregon. She has a master's in public health from the London School of Hygiene and Tropical Medicine and a bachelor's in economics from Oberlin College. She enjoys and has experience leveraging social media as a tool to promote health, harm reduction, and research outcomes.

Keith (he/him) is a veteran technologist. Keith has done pretty much every job in the industry. Software engineering, network engineering, system administration, manager, application designer, application architect, AI, database design, CI/CD, you name it. But throughout Keith's career, no matter the size of the firm - giant tech company like Cisco or small 2-person operation - Keith brings the same passion problem-solving and professionalism every time.

Caitlin Carroll (she/her) is a strategic marketing and communications leader who specializes in turning complex missions into stories that move people to act. With more than a decade of experience across public health, housing, education, and LGBTQ+ advocacy in both corporate and nonprofit sectors, she has led marketing and personalization campaigns that helped a retail organization earn multiple USA TODAY “America’s Best” awards, developed grassroots political campaigns that helped elect progressive leaders in the rural South, and advanced equity-focused initiatives in Europe.
 

Caitlin holds a Master of Arts, with Merit, from the University of Nottingham and a Bachelor of Arts from Randolph-Macon College. For more than ten years, she has combined digital marketing with graphic design—shaping projects like The Trans Love Project, supporting brand redesigns, and elevating both digital and print materials to be more cohesive, inclusive, and visually compelling. Across her roles, she blends data-driven strategy with art and design craft to create accessible content that resonates across platforms.
 

At the heart of her work is a commitment to systemic justice and equity. Caitlin is dedicated to building campaigns that are inclusive and unapologetically affirming of queer and transgender communities, helping organizations tell stories that truly reflect the people they serve.

Melanie (she/her) is a senior content strategist and health communication specialist with more than seven years of experience creating clear, engaging content for public health, healthcare, and mission-driven organizations. She has led content strategy and project management for national initiatives with federal and nonprofit partners, and supported public health research projects to understand and support health behavior change. Melanie brings deep expertise in health literacy and health communication, with work spanning audience research, website development and testing, and health education materials. She is passionate about advancing public health through thoughtful, audience-centered interventions.